Privacy Policy

Vizo Player · Last updated 2026-06-16

Vizo Player ("we", "us") operates the Vizo Player application (the "App") — a neutral media player that plays the IPTV/M3U service you supply. This policy explains what we collect and why.

What we collect

Device identifier — a random identifier (device_uid) generated by the App to recognise your device. It is not your hardware serial or an advertising ID.
Device information — device model/name, app version, and (where the platform exposes it) the network MAC address, used to register your device and provide support.
App activity — your Favorites and Watch Progress, so they can be saved and restored on your device.
Technical logs — IP address and request metadata, kept briefly for security, abuse prevention, and reliability.
Subscription status — if you subscribe, we store your subscription state (active / expired) to unlock the App. Payments are processed by Google Play; we never receive your card or payment details.

What we do NOT collect: We do not collect, store, or transmit your IPTV/Xtream server URL, username, or password. Those credentials are stored only on your own device and are sent directly from your device to your own provider. We never see the content you watch.

How we use it

To operate and secure the App and register your device.
To save and sync your Favorites and Watch Progress.
To verify your subscription entitlement.
To prevent abuse and diagnose problems.

We do not sell your data or use it for advertising.

Sharing

We share data only with service providers that make the App work — notably Google Play (subscription billing) and our hosting provider — which process data on our behalf. We do not otherwise share your personal data.

Retention & deletion

We keep your device and activity data while your device is active and delete or anonymise it within a reasonable period after the device becomes inactive. You may request deletion of your data at any time by contacting us; we will remove your device record, Favorites, and Watch Progress.

Children

The App is not directed to children under 13 (or the equivalent minimum age in your country), and we do not knowingly collect their personal data.

Changes

We may update this policy from time to time; material changes are reflected by the "Last updated" date shown above.